Frequently Asked Questions
In a hurry? Below are some questions very frequently asked of our reception staff.
If your question is not found below, please call one of our friendly reception staff on 4352 8688
Frequently Asked Questions
Do you Bulk Bill?
We directly bill to Medicare for all Pensioners, Centrelink Health Care Card holders and Children under 16 years of age.
Can I request female doctor?
Yes, we have female doctors available at our practice.
What is the latest I can make an appointment?
The latest appointment is 4:15 pm (this may change due to doctor availability - please contact reception to confirm).
What is the cost to see a doctor?
The cost will vary depending on the nature of the appointment, the doctor seeing you and the individual circumstances of the patient. These costs can be confirmed with reception staff whilst you are making your appointment.
Can I get my results over the phone?
Do you open late nights and weekends?
We are open until 5pm Monday to Friday and from 8:30am - 12pm on a Saturday.
Is there public transport near the Practice?
Yes, buses come directly into the Westfield complex.
Can I have a blood test / pathology collected on site?
Yes, we have a Douglass Hanly Moir (DHM) collection facility ajoining the practice.
If I have a language barrier or hearing condition how can you assist me?
How will my referral be forwarded on?
The patient is responsible for making their appointment and taking the referral with them when they attend.
Do you take walk-ins?
Walk-in appointments are dependent on doctor availability.