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Frequently Asked Questions

Below are some questions frequently asked of our reception staff. 
If your question is not found below, please call us on 4352 8688

  • Do you Bulk Bill?
    Tuggerah Medical Centre is a mixed billing practice. Fees are charged in accordance to the individual doctor's schedule of fees. Bulk-billing is at the discretion of the treating doctor. Please refer to our Fees page for more information.
  • Do you take walk-ins?
    Walk-in appointments are dependent on doctor availability. We recommend calling ahead to organise an appointment as we cannot guarantee a doctor will be available to see patients without a pre-booked appointment.
  • Can I request female doctor?
    Yes, we have female doctors available at our practice. Appointments can be made subject to availability.
  • Can I get my results over the phone?
    Our reception staff do not have access to your results, and cannot give results over the phone. We recommend making a follow up appointment to review results. Eligible patients may be able to schedule a telephone appointment with their treating doctor to discuss results. Please contact the practice and our reception staff will advise whether you require an in-person attendance or a pre-booked telephone appointment to discuss your results. If your results are abnormal and/or require attention, we will contact you to arrange an appointment with your doctor.
  • Can I have a blood test / pathology collected on site?
    Yes, we have a Douglass Hanly Moir (DHM) collection facility ajoining the practice. Please see our Pathology services page or the DHM Pathology website: for more information.
  • If I have a language barrier or hearing condition how can you assist me?
    If you require a language translater, call Translating & Interpreting Services on 131 450 to organise for assistance at your consultation. If you require a person to use sign language or assistance with any other type of hearing impairment, call National Auslan on 1800 246 945 to organise this to be available at your consultation.
  • Is there public transport near the Practice?
    Yes, the Westfield Shopping Centre is within walking distance of Tuggerah Station (via the bridge). There is also a bus interchange within the Westfield complex (located outside Event Cinemas) that is serviced by numerous Central Coast bus routes (including to/from Tuggerah and Wyong Stations). Transport for NSW Trip Planner
  • How will my referral be forwarded on?
    The patient is responsible for making their appointment and taking the referral with them when they attend.
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